Posted: August 25, 2025
For families throughout the Hudson Valley, the NY Capital region and Western Vermont, an extended power outage can be a serious concern. Losing grid electricity for a long period could mean spoiled food, an uncomfortable home, lost access to home medical equipment and other problems.
Happily, a natural gas or propane-powered generator can put these fears at ease. These whole-house standby systems come on automatically when your home loses power and keep your vital systems, lights, outlets and appliances powered for an extended period.
But what happens when your backup power system has performance problems? In this article, we’ll discuss common generator issues and how you can address them with the help of the pros from Main-Care Energy. We’ll do what it takes to ensure your home has total electrical security.
Your propane or natural gas-powered generator needs oil to operate properly. If the oil level stays too low for too long, your generator could sustain serious damage. To avoid this, check your generator’s oil levels at least twice a year. Most units have a dipstick, similar to a car. If the oil is low, reach out to us for assistance in topping it off.
Your generator needs a steady fuel supply to keep your home powered. For propane generators, consider using our automatic propane delivery service and adding a propane tank monitor. This ensures we’ll track your usage and prevent your tank from running low. For natural gas generators, a fuel issue could mean a blocked or damaged gas line.
It’s incredibly important that you do not attempt to fix a gas line issue yourself. The repair requires extensive training and specialized tools. Contact us immediately so we can pinpoint and resolve the problem.
Battery issues are common but often easy to fix. If your generator’s battery isn’t working, start by checking the circuit breaker or switches to ensure nothing is left off. Other culprits can include dirty or rusted connections or loose terminals. If you suspect there’s an issue with your battery, get in touch with Main-Care Energy for professional repair.
Coolant leaks can cause your generator to fail, but they’re easy to prevent with regular checks. Inspect your coolant hoses a couple of times a year for any fraying or signs of wear. If a hose is damaged, call our team, and we’ll quickly take care of the issue for you.
Main-Care Energy is committed to being there for generator customers every hour of the day, all year round and for the full lifecycle of their equipment. We call it 360° of Service, and it’s our promise to you.
To ensure you always get the fastest and most affordable generator service, consider enrolling in a protection plan. This coverage includes:
Reach out to our team today to discuss a Generator Protection Plan or to arrange your annual maintenance. We are honored to serve Albany, Warren, Washington, Saratoga, Schenectady, Rensselaer, Columbia, Greene, Dutchess, Ulster and Orange Counties in New York, and Bennington and Rutland Counties in Vermont.
