About Main-Care Energy

Our Mission

We are in the primary business of providing comfort and security to residential and commercial consumers. We are committed to excellence in customer service by providing competent, responsive and timely service on a 24 hour/day, 7 day week, 52 week/year basis. We have a work-force skilled in multi-energy marketing, handling and distribution of energy products, and the technical know-how to service home and business comfort systems. We see ourselves as an energy provider and service company committed to profitable growth, while at the same time having a deep respect for and commitment to a clean and safe environment.

Our Company

A Legacy of Service

In 1930, Art Main attached a 275 gallon tank to his flat bed truck and began delivering kerosene, then a common fuel for heating and cooking, to area residents. Spenser Main soon joined the growing business, and Main Brothers Oil Company (Main-Care) came to be. The Main family presided over the company until their passing in the mid 1960’s. Having no heirs, they left their proud legacy to their employees, and Main-Care Energy became fully employee-owned.

Today we are a company of dedicated employee-owners who are committed to maintaining the high standards established by our founders. Our employee-owners are also customers residing in your community. And as customers we want the same thing you do – the security of knowing you’ll receive dependable delivery and reliable service. That’s why “Service That Never Sleeps” – 24 hours a day, 365 days a year has been our long-standing adage. No matter what time of day or night you call, you will speak with one of our team of employee-owners who is always ready to help. Plus, with our employee-owners living in your neighborhood you are assured of prompt response to your heating and cooling emergencies.

We have listened to our customers’ needs and suggestions thus developing convenient programs that roll your energy needs and our unbeatable service into economical “bundled” service and energy packages. Recently we announced our new premier parts and labor service plan: The Gold Plus “Total Home Comfort” package that you customize to fit your specific needs. Our customers also helped design our Price Protection programs that offer Double Protection – whether the price of fuel goes up or down, you are protected.

Since 1995, with the approval of deregulation we began offering natural gas for your home or business. In fact, we’re proud to say that Main-Care Energy is one of the largest Public Service Commission approved suppliers of natural gas in New York State.

Throughout our seventy plus years, Main-Care Energy falls back on over fifteen-million man-hours of service in your neighborhood to keep you warm and secure. When you couple the products we provide with our “Service That Never Sleeps”, you can see why people put their trust in Main-Care Energy. With strong roots in our communities we’ll be here serving you for another seventy-five years and beyond.

Did You Know…

  • Main-Care Energy is proud to support the communities in which we do business through our many volunteer and neighborhood programs.
  • Main-Care Energy offers Service That Never Sleeps. No matter what time of day or night you call, you will speak with one of our team of employee-owners who is always ready to help.
  • Main-Care Energy is one of the largest Public Service Commission approved suppliers of natural gas in New York State.
  • To date, we have provided over 15 million man-hours of service to help keep you warm and comfortable.
  • Main-Care Energy was one of the first upstate energy companies to explore the use of gas absorption cooling for commercial and residential applications.

Our Service Areas

By being a local energy service provider in many communities, we’re able to more reliably serve our customers. Other oil companies claim to be local, but in fact are serving massive service areas from a single office. This could mean much longer waiting times when you have an emergency – such as no heat.